We have a 30-day return policy. You have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as you received it—unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at modjeansstore@gmail.com. Once approved, we will provide you with a return shipping label and instructions on how to send your package. Items sent back without prior approval will not be accepted.

Please contact us to get the return address details.

If you notice any damage, defects, or incorrect items in your order upon receipt, please contact us immediately. We will evaluate the issue and resolve it promptly.

Yes, the following items cannot be returned:

• Perishable goods (e.g., food, flowers)
• Custom or personalized products
• Personal care goods (e.g., beauty products)
• Hazardous materials, flammable liquids, or gases
  Sale items and gift cards are also non-returnable.

Yes. To exchange an item, you need to return the original item. Once the return is accepted, you can make a new purchase for the desired item.

If your order is being shipped to the European Union, you have the right to cancel or return it within 14 days for any reason, without justification. The item must be in its original condition, unworn, unused, with tags, and in its original packaging. Proof of purchase is required.

Once we’ve received and inspected your return, you’ll be notified whether the refund is approved. If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card company may take additional time to process the refund.

If you haven’t received your refund within 15 business days of approval, please contact us at modjeansstore@gmail.com.

For wholesale inquiries, please reach out to us through the Wholesale Offers page on our website.